It almost certainly isn’t related to the new Apple TV 4K hardware. If you’re having this problem, there doesn’t seem there’s anything you can currently do to fix it. Apple is supposedly aware of the issue, claim users on Reddit. It doesn’t appear to be an HDMI cable issue either, according to the people who swapped out their new Apple TV 4K with the previous model using the same cables, to no avail.
#Tv streams app apple tv software#
The tvOS 14.7 beta has the same problem as the public tvOS 14.6 release, meaning this could be a software bug.
Apple is aware of the problemĪppleInsider says that Apple seems to be taking returns for folks reporting the issue.Īlthough it’s unclear what percentage of customers are seeing the problem, the reports claim that the original Apple TV 4K units aren’t affected.
#Tv streams app apple tv 1080p#
It’s difficult to tell if those videos indeed stream in the four times lower 1080p resolution because the Apple TV 4K upscales all content before it’s output as a 4K signal. For example, apps like Infuse and Plex that let you stream your own videos stored on network-attached storage don’t exhibit this weird error. Apple’s own iTunes Movies and TV Shows apps exhibit this problem, but not the company’s TV app.
This affects content from various streaming apps, including Netflix and HBO Max, according to user reports. Instead of seeing a regular “4K” label on TV shows and movies that are available in 4K resolution, people are getting an incorrect “HD” label.Ī thread on the Apple Support forums has also documented this unusual issue. New Apple TV 4K owners reporting incorrect streaming resolutionĪn extensive thread on Reddit says that some of the owners of Apple’s refreshed Apple TV 4K streaming box are experiencing this issue. It’s unclear what percentage of customers are seeing the problem.The issue affects content from streaming apps like Netflix and HBO Max.Some of the new Apple TV 4K owners are seeing an “HD” label on 4K shows.
Several streaming apps on the Apple TV are labeling 4K movies and television shows as “HD,” but it’s unclear whether those videos indeed stream in the four times lower 1080p resolution.
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